i88cash Platform Privacy Notice
This page describes what we collect when you use i88cash and how we keep that data protected. We at i88cash take your privacy seriously. When you open an account, deposit funds, or play our games, you share personal information with us. We use that information to verify your identity, process your transactions, and operate our platform securely.
Our privacy practices comply with applicable data protection laws. We do not sell your information to third parties. We do not share your data except where required by law or to process your transactions through payment partners and verification services. Your data is encrypted in transit and at rest, and we limit access to authorized staff only.
This notice covers what data we collect, how we use it, who we share it with, how long we keep it, and your rights. If you have questions about your data or how we handle it, contact our support team via live chat or email. You can also request access to your information, ask us to correct inaccuracies, or request deletion subject to legal retention requirements.
What Data We Collect on i88cash
We collect different types of data depending on how you use i88cash. When you register, we collect your name, email address, phone number, date of birth, and residential address. We also collect a government-issued ID (KTP, passport, or driver's license) and a recent photo for identity verification. This information is required to comply with Know Your Customer (KYC) regulations and to prevent fraud.
When you deposit or withdraw funds, we collect transaction details including the amount, payment method, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we receive confirmation data from your payment provider. We do not store your full payment card or e-wallet credentials — only a reference token for future transactions.
When you play our games, we log your session data: which games you played, your stakes, your outcomes, and the time you played. We also collect your IP address, device type, browser, and operating system. This data helps us detect fraud, prevent account abuse, and improve our platform performance. We also use cookies and similar tracking technologies to remember your preferences and keep you logged in.
Data we collect on i88cash
- Identity information: name, email, phone, date of birth, address, ID document, photo
- Transaction data: deposits, withdrawals, payment method, amounts, dates
- Game activity: games played, stakes, outcomes, session times
- Device and network data: IP address, device type, browser, operating system
- Cookies and tracking data: preferences, login state, analytics
How We Use Your Data on i88cash
We use your data for several purposes. First, we verify your identity and comply with KYC and anti-money-laundering (AML) regulations. Second, we process your deposits and withdrawals through our payment partners. Third, we operate and improve our platform — we analyze game performance, detect bugs, and optimize user experience. Fourth, we detect and prevent fraud, account abuse, and unauthorized access. Fifth, we communicate with you about your account, transactions, and service updates.
We also use your data for legal compliance. We may be required by law to disclose your information to government agencies, regulators, or law enforcement. We comply with such requests where legally required. We do not voluntarily share your data with third parties for marketing or other purposes.
We at i88cash encrypt your data, limit access to authorized staff, and never sell your information to third parties.
Third-party processors. We work with third-party service providers to operate i88cash. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification services, hosting providers, and analytics platforms. We require all processors to sign data protection agreements and to handle your data securely. Our servers may be located outside Indonesia, which means your data may be transferred internationally. By using i88cash, you consent to such transfers.
Data retention. We retain your identity information for as long as your account is active, plus a retention period after closure for legal and compliance purposes. We retain transaction records for at least five years to comply with financial regulations. We retain game activity logs for one year unless required longer by law. You can request deletion of your data subject to these legal requirements — contact our support team to initiate a deletion request.
Your rights. You have the right to access your personal data, request corrections to inaccurate information, and request deletion subject to legal retention requirements. You also have the right to object to certain uses of your data and to request a copy of your data in a portable format. To exercise these rights, contact our support team with your account details and your request. We will respond within 10 business days.
Cookies and tracking. We use cookies to remember your login state, store your preferences, and track your activity on i88cash. We also use analytics tools to understand how users interact with our platform. You can disable cookies in your browser settings, but this may affect your ability to use i88cash. We do not use cookies to track you across other websites.
Security. We protect your data through encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication (2FA) on your account for additional security. If you suspect unauthorized access or data breach, contact our support team immediately.
Changes to this notice. We may update this privacy notice at any time. Changes take effect when posted on this page. Your continued use of i88cash after changes are posted constitutes acceptance of the updated notice. We recommend reviewing this notice periodically to stay informed of any updates.
Contact us. If you have questions about our privacy practices or want to exercise your data rights, contact our support team. You can reach us via live chat on i88cash, email, or phone during business hours. We are available to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang, and other supported regions. Our support team can help you understand your rights and guide you through the process of accessing, correcting, or deleting your data.